Just choose the level of detail that suits you best:

• «Account statement»: Statement showing all credits.
• «Recapitulation»: Statement showing the total credits for each branch.
• «Settlement»: Itemised statement showing the individual daily statements for each branch.
• «Itemised settlement»: Itemised statement showing all transactions for each card type (all transaction details listed).

Special notices
As the name suggests, special notices list unusual transactions. A distinction is made between the following types of notice:

• for all customers:
  -Negative balance alert in the event of a negative account balance
• for customers with "Account statement" and customers who do no receive credit notes:
  -Exception notice for rejected transactions and financial adjustments (including chargebacks)
  -Non-payment notice, if the payment could not be made because of a negative account balance or the amount is less than the minimum payment amount

VAT settlements
To simplify value-added tax processing, a separate settlement showing all VAT-related details is now created on a quarterly basis for leased terminals.

We would be happy to let you know how much the individual credit notes will cost upon request.

If you require any further information or have any questions regarding the credit notes, please contact our Customer Service department by calling 0848 832 000 or e-mailing.